Droxy AI

Droxy AI is a no-code AI chatbot builder that launched in 2023 - connect your PDFs, YouTube videos, and website to deploy a customer-facing chatbot in minutes. By 2026 it had repositioned into something broader: a multi-channel AI agent platform that handles your website widget, answers inbound phone calls, replies to WhatsApp and Instagram DMs, and auto-responds to Facebook and Instagram comments, all from one dashboard. The differentiator that separates Droxy from Chatbase and similar AI chatbot builders is its AI phone agent - most chatbot platforms stop at website chat and messaging, leaving inbound calls unanswered. Droxy bundles voice AI with text channels, which fills a gap few competitors address - ideal for HVAC companies, automotive dealerships, and law firms that need an AI receptionist handling both online inquiries and inbound phone calls. The knowledge base is trained from website URLs, PDFs, Google Drive files, YouTube videos, and e-commerce product catalogs, with automatic sync so the agent stays current without manual re-training. The AI backbone is multi-model: GPT-4o, Claude 3.5, and Gemini models are all selectable depending on your preferences.

Droxy AI pricing is structured in three tiers (billed annually): Basic at $16/month, Advanced at $80/month, and Enterprise at $240/month - monthly billing carries approximately a 20% premium. The range puts Droxy well below Intercom or Drift pricing, and above the free tiers of newer entrants like Chatbase. The constraint is that usage is metered by two separate token pools - knowledge tokens for training and message tokens for conversations - plus separate caps on call minutes and comment replies per month. The Basic plan's 30 call minutes per month and 100 comment replies are genuinely restrictive for any business with real inbound volume; a busy HVAC company handling a few calls per day would exceed this before the month ends. The Advanced plan at $80/month (billed annually) bumps to 175 call minutes and 500 comment replies, which is workable for moderate volume. An agency tier exists for resellers who want to white-label agents and manage multiple client accounts under their own brand, with separate pricing. Droxy claims 30,000+ businesses as customers - a marketing figure that cannot be independently verified, as the platform has almost no organic Reddit presence, no HackerNews discussion, and no accessible G2 or Capterra review data.

Compared to the direct competition, Droxy's clearest positioning advantage is channel breadth. Chatbase, the most directly comparable no-code chatbot builder, focuses on website widget and messaging but does not bundle a phone agent. Botpress and Voiceflow offer more sophisticated conversation design but require more technical skill and are aimed at developers rather than SMB owners. CustomGPT and Dante AI share Droxy's original "upload docs, get a chatbot" positioning without the multi-channel expansion. The social commenting automation - automatically replying to Instagram and Facebook comments with AI - is a feature category with almost no competition at this price point. What Droxy has not built is an independent user community: the Reddit signal is sparse and the existing threads tend to be self-promotional or aggregator noise. For a platform claiming 30,000 customers, the absence of organic user discussion is a yellow flag worth factoring into your decision.

Droxy is listed in the AI chatbot builder category. If you are comparing no-code options, Chatbase is the most frequently mentioned alternative and worth a direct evaluation.